See how healthepath works
Traditional pre-op processes are often fragmented, leading to delays, cancellations and frustration across the system. healthepath streamlines the journey from pre-op through recovery — connecting patients, clinicians and care teams every step of the way.
Working with USAP to integrate Healthepath into our pre-surgical evaluation model has been a pleasure and eye opening. We've always known there were inefficiencies in the prior system, but to have them all addressed with this one platform has greatly enhanced our patient care experience by shortening time to evaluation and scheduling, with fewer last-minute cancellations. We are excited about the opportunities ahead of us with regards to preop optimization and quality improvement projects!
Craig Morgenthal, MD, FACS
North Florida Surgeons
Jacksonville, Florida
Why the service was built
Connect and simplify surgical workflows:
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- Engage patients earlier through a mobile app.
- Identify risks sooner with clinician-led assessment.
- Guide preparation and recovery with clear, personalized plans.
- Reduce last-minute issues that disrupt surgery.
Download the healthepath overview
A more connected path through every stage of surgery
healthepath is a clinician-led, digital care model that guides patients before, during and after surgery — improving coordination, reducing last-minute disruptions and creating a more predictable experience for patients and care teams.
Before Surgery:
Get Patients Ready
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Early Engagement
Connect with patients farther upstream...at the surgeon's office
Streamlined Prep
Coordinate testing, medication, and readiness
Smart Risk Stratification
Identify high-risk cases early - reduce delays and cancellations
Team Collaboration
Focus clinical time efficiently where it matters most
Day of Surgery:
Improve Readiness
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Help patients arrive informed and ready
Reduce delays from missing information or incomplete prep
Improve alignment between schedules, anesthesia and OR teams
Fill open OR time with patients cleared earlier in the process
Helping Patients Through Recovery
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Post-Op Engagement
Keep patients informed and connected
Progress Tracking
Help teams monitor recovery and act early
Remote Monitoring
Ensure continuity of care across the journey
Better Outcomes
Improve adherence and reduce complications
healthepath delivers value across the surgical ecosystem
Healthepath supports every part of the surgical process — aligning patients, providers and operations around a more consistent approach to care.
Health System Leaders
Improve surgical access and throughput with patients cleared earlier and schedules that run more predictably.
Surgical & OR Leadership.
Reduce last-minute disruptions and improve case flow with more consistent patient preparation.
Surgeons & Offices
Simplify coordination and reduce administrative burden with less back-and-forth and fewer surprises.
Patients
Experience a clearer, more guided path to surgery with fewer gaps, delays and unanswered questions.
Real Results. Real Impact.
*Results from Pilots at Baylor Scott & White Health System Dallas, and Baptist Medical Center, Jacksonville